Computer Telephony EncyclopediaCRC Press, 2000 M01 8 - 800 pages If you want to grasp the full length and breadth of the rapidly developing computer telephony field, this book is the place to start. Author Richard Grigonis thoroughly explains even the most abstruse ideas in a concise manner that is aimed at all kinds of readers -- students, business executives, telecom managers, call center supervisors or entrep |
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ActiveX ADSL agent analog app-gen applications architecture bandwidth cable call center call control caller cards carriers channel client com communications CompactPCI companies computer telephony con configuration connection cPCI CT Media database desktop devices dialing Dialogic DTMF e-mail enhanced services Ethernet fax server frame frame relay functions gateway hardware hot swap integration Intel/Dialogic interface Internet IP telephony ISDN Java Kbps layer Lucent MGCP Microsoft modem module MVIP offer operating packet phone system platform ports pro processing processor protocol PSTN router routing SCbus ser server service providers signal slots softswitch solution speech recognition standard switch sys telcos tele telecom there’s tion TSAPI unified messaging UNIX vendors voice voicemail VoIP Windows NT www.dialogic.com Yes Yes Yes